{"id":188,"date":"2019-01-26T12:23:28","date_gmt":"2019-01-26T11:23:28","guid":{"rendered":"https:\/\/hoteleco.france-webdesign.com\/?page_id=188"},"modified":"2025-01-29T14:13:34","modified_gmt":"2025-01-29T13:13:34","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.hotel-eco-banassac.com\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<p>[et_pb_section fb_built=\"1\u2033 fullwidth=\"on \" _builder_version=\"3.22\u2033 use_background_color_gradient=\"on \" background_color_gradient_start=\"#ffcb05\u2033 background_color_gradient_end=\"rgba(41,196,169,0) \" background_color_gradient_overlays_image=\"on \" background_image=\"https:\/\/www.hotel-eco-banassac.com\/wp-content\/uploads\/2019\/01\/zoom_sans_titre127-darker.jpg \" parallax= \"on \" custom_padding= \"105px|0px|99px|0px|false|false \"][et_pb_fullwidth_image _builder_version=\"3.17.4\u2033][\/et_pb_fullwidth_image][et_pb_fullwidth_header _builder_version=\"3.17.4\u2033 title_font=\"Oswald|700||||||| \" title_font_size=\"76px \" background_color=\"rgba(255,203,5,0) \" inline_fonts=\"Oswald \"]<\/p>\n<h1><strong>CONTACT &amp; FAQ<\/strong><\/h1>\n<p>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\"1\u2033 _builder_version=\"3.22\u2033][et_pb_row column_structure=\"1_2,1_2\u2033 _builder_version=\"3.25\u2033][et_pb_column type=\"1_2\u2033 _builder_version=\"3.25\u2033 custom_padding=\"||| \" custom_padding__hover=\"||| \"][et_pb_text admin_label=\"Contact Title \" _builder_version=\"3.27.4\u2033 text_font=\"|||| \" text_text_color=\"#1a1a1a \" header_font=\"Oswald|on||on| \" header_text_align=\"left \" header_font_size=\"60px \" header_line_height=\"1.3em \" header_2_font=\"|||||||| \" header_2_font_size=\"43px \" background_size=\"initial \" background_position=\"top_left \" background_repeat=\"repeat \" max_width=\"450px \" custom_margin=\"||| \" custom_padding=\"||| \" animation_style=\"slide \" animation_direction=\"top \" animation_intensity_slide=\"10% \" locked=\"off\"]<\/p>\n<h2>Frequently asked questions<\/h2>\n<p>[\/et_pb_text][et_pb_divider divider_position=\u00a0\u00bbcenter\u00a0\u00bb divider_weight=\u00a0\u00bb2px\u00a0\u00bb disabled_on=\u00a0\u00bboff|off|off\u2033 admin_label=\u00a0\u00bbDivider\u00a0\u00bb _builder_version=\u00a0\u00bb3.17.4\u2033 max_width=\u00a0\u00bb150px\u00a0\u00bb height=\u00a0\u00bbfalse\u00a0\u00bb custom_margin=\u00a0\u00bb30px|||\u00a0\u00bb animation_style=\u00a0\u00bbslide\u00a0\u00bb animation_direction=\u00a0\u00bbtop\u00a0\u00bb animation_delay=\u00a0\u00bb100ms\u00a0\u00bb animation_intensity_slide=\u00a0\u00bb10%\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb][\/et_pb_divider][et_pb_accordion _builder_version=\u00a0\u00bb4.0.7\u2033 hover_enabled=\u00a0\u00bb0\u2033][et_pb_accordion_item title=\u00a0\u00bb- How do we retrieve our room card when we have booked:\u00a0\u00bb _builder_version=\u00a0\u00bb3.17.4\u2033 open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<div>A 24-hour kiosk is available at the entrance. It's easy to use: select your language, then arrive with a reservation, enter your surname, then choose your supplements (pet supplement, breakfast) and pay by credit card.<\/div>\n<div>\n<div>the terminal will issue you with a magnetic card that allows you to open the hotel entrance door, your room door and activate the electricity in your room, as well as the bill.<\/div>\n<\/div>\n<p>[et_pb_accordion_item][et_pb_accordion_item title=\"- What are the breakfast times and where are they served?\" open=\"off\" _builder_version=\"4.0.7\u2033]<\/p>\n<p>Breakfast room at the hotel le calice from 6.30am to 9.00am.<br \/>\nBreakfast is served in the hotel eco room in July and August.<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"- How do I get my room card back in the event of a late arrival?\" _builder_version=\"3.17.4\u2033 open=\"off \"]<\/p>\n<div>There is a 24-hour credit card machine at the hotel entrance.<\/div>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"- Can we arrive early in the morning to take a room for the day??\" _builder_version=\"3.17.4\u2033 open=\"off \"]<\/p>\n<div>Depending on availability, you can arrive as early as 5am and use the vending machine to get a room.<\/div>\n<p>&nbsp;<\/p>\n<p>[et_pb_accordion_item][et_pb_accordion_item title=\"-Is it possible to pay using a method other than a bank card?\" _builder_version=\"3.17.4\u2033 open=\"off \"]<\/p>\n<div>Yes in cash or bank cheques if you arrive during the reception hours of the calice du g\u00e9vaudan from 7am to 2.30pm and from 5.30pm to 9.30pm.<\/div>\n<div>Alternatively, you can prepay in advance.<\/div>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"-Can we pay with holiday vouchers even if we arrive outside reception hours?\" _builder_version=\"3.17.4\u2033 open=\"off \"]<\/p>\n<div>Yes, by guaranteeing the room in advance by credit card, we will request a pre-authorisation on the credit card.<\/div>\n<p>&nbsp;<\/p>\n<p>[et_pb_accordion_item][et_pb_accordion_item title=\"- Are pets allowed?\" _builder_version=\"4.0.7\u2033 hover_enabled=\"0\u2033 open=\"off \"]<\/p>\n<div>\u00a0Yes, with a supplement of 10 euros.<\/div>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"- Can we have a disabled room?\" _builder_version=\"3.17.4\u2033 open=\"off \"]<\/p>\n<div>Yes, we have 2 disabled rooms.<\/div>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"- Can we put a cot in the bedrooms?\" _builder_version=\"4.0.7\u2033 hover_enabled=\"0\u2033 open=\"on \"]<\/p>\n<div>Yes, available in all room categories for a supplement of 10 euros.<\/div>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"- Can we add a bed in the bedrooms of three?\" _builder_version=\"3.17.4\u2033 open=\"off \"]<\/p>\n<div>No, that's not possible.<\/div>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"- What types of beds are there in the bedrooms of three?\" _builder_version=\"3.17.4\u2033 open=\"off \"]<\/p>\n<div>A 140 cm double bed and an 80 cm extra bed<\/div>\n<p>&nbsp;<\/p>\n<p>[et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=\"1_2\u2033 _builder_version=\"3.25\u2033 custom_padding=\"||| \" custom_padding__hover=\"||| \"][et_pb_text admin_label=\"Contact Title \" _builder_version=\"3.27.4\u2033 text_font=\"|||| \" text_color=\"#1a1a1a \" header_font=\"Oswald|on||on| \" header_text_align=\"left \" header_font_size=\"60px \" header_line_height=\"1.3em \" header_2_font=\"|||||||| \" header_2_font_size=\"43px \" background_size=\"initial \" background_position=\"top_left \" background_repeat=\"repeat \" max_width=\"450px \" custom_margin=\"||| \" custom_padding=\"||| \" animation_style=\"slide \" animation_direction=\"top \" animation_intensity_slide=\"10% \" locked=\"off\"]<\/p>\n<h2>Form<\/h2>\n<p>[\/et_pb_text][et_pb_divider divider_position=\u00a0\u00bbcenter\u00a0\u00bb divider_weight=\u00a0\u00bb2px\u00a0\u00bb disabled_on=\u00a0\u00bboff|off|off\u2033 admin_label=\u00a0\u00bbDivider\u00a0\u00bb _builder_version=\u00a0\u00bb3.17.4\u2033 max_width=\u00a0\u00bb150px\u00a0\u00bb height=\u00a0\u00bbfalse\u00a0\u00bb custom_margin=\u00a0\u00bb30px|||\u00a0\u00bb animation_style=\u00a0\u00bbslide\u00a0\u00bb animation_direction=\u00a0\u00bbtop\u00a0\u00bb animation_delay=\u00a0\u00bb100ms\u00a0\u00bb animation_intensity_slide=\u00a0\u00bb10%\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb][\/et_pb_divider][et_pb_text admin_label=\u00a0\u00bbContact Text\u00a0\u00bb _builder_version=\u00a0\u00bb3.27.4\u2033 text_font=\u00a0\u00bbRoboto||||\u00a0\u00bb text_font_size=\u00a0\u00bb16px\u00a0\u00bb text_line_height=\u00a0\u00bb1.9em\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb max_width=\u00a0\u00bb450px\u00a0\u00bb custom_margin=\u00a0\u00bb60|||\u00a0\u00bb custom_padding=\u00a0\u00bb||60px|\u00a0\u00bb animation_style=\u00a0\u00bbslide\u00a0\u00bb animation_direction=\u00a0\u00bbtop\u00a0\u00bb animation_delay=\u00a0\u00bb400ms\u00a0\u00bb animation_intensity_slide=\u00a0\u00bb4%\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p>Do you have another question? We will do our best to answer as soon as possible. If you would like to make a reservation, please do so directly via the button below<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\"https:\/\/secure.reservit.com\/fo\/booking\/2\/234168\/dates?langcode=FR&amp;partid=0&amp;custid=2&amp;hotelid=234168&amp;m=booking \" url_new_window=\"on \" button_text=\"Book at the best rate \" _builder_version=\"3.17.4\u2033 custom_button=\"on \" button_text_color=\"#ffffff \" button_font=\"|||||||| \" custom_margin=\"-37px|| \"][\/et_pb_button][et_pb_contact_form use_spam_service=\"on \" recaptcha_list=\"hoteleco-0\u2033 email=\"hotel-eco@wanadoo.fr\" success_message=\"Thank you for your message\" submit_button_text=\"Send\" module_id=\"et_pb_contact_form_0\u2033 _builder_version=\"4.0.7\u2033 form_field_background_color=\"#ffffff \" form_field_font=\"Roboto|on||| \" form_field_font_size=\"16px \" custom_button=\"on \" button_text_color=\"#ffffff \" button_bg_color=\"#ffcb05\u2033 button_border_width=\"2px \" button_border_color=\"rgba(0,0,0,0) \" 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button_two_text_size__hover_enabled=\"off \" button_text_color__hover_enabled=\"off \" button_one_text_color__hover_enabled=\"off \" button_two_text_color__hover_enabled=\"off \" button_border_width__hover_enabled=\"off \" button_one_border_width__hover_enabled=\"off \" button_two_border_width__hover_enabled=\"off \" button_border_color__hover_enabled=\"off \" button_one_border_color__hover_enabled=\"off \" button_two_border_color__hover_enabled=\"off \" button_border_radius__hover_enabled=\"off \" button_one_border_radius__hover_enabled=\"off \" button_two_border_radius__hover_enabled=\"off \" button_letter_spacing__hover_enabled=\"off \" button_one_letter_spacing__hover_enabled=\"off \" button_two_letter_spacing__hover_enabled=\"off \" button_bg_color__hover_enabled=\"off \" button_one_bg_color__hover_enabled=\"off \" button_two_bg_color__hover_enabled=\"off \"][\/et_pb_contact_field][et_pb_contact_field field_id=\"Phone \" field_title=\"Telephone \" allowed_symbols=\"numbers \" fullwidth_field=\"on \" _builder_version=\"3.17.4\u2033 button_text_size__hover_enabled=\"off \" button_one_text_size__hover_enabled=\"off \" button_two_text_size__hover_enabled=\"off \" button_text_color__hover_enabled=\"off \" button_one_text_color__hover_enabled=\"off \" button_two_text_color__hover_enabled=\"off \" button_border_width__hover_enabled=\"off \" button_one_border_width__hover_enabled=\"off \" button_two_border_width__hover_enabled=\"off \" button_border_color__hover_enabled=\"off \" button_one_border_color__hover_enabled=\"off \" button_two_border_color__hover_enabled=\"off \" button_border_radius__hover_enabled=\"off \" button_one_border_radius__hover_enabled=\"off \" button_two_border_radius__hover_enabled=\"off \" button_letter_spacing__hover_enabled=\"off \" button_one_letter_spacing__hover_enabled=\"off \" button_two_letter_spacing__hover_enabled=\"off \"button_bg_color__hover_enabled=\"off\" button_one_bg_color__hover_enabled=\"off\" 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button_two_letter_spacing__hover_enabled=\"off \" button_bg_color__hover_enabled= \"off \" button_one_bg_color__hover_enabled=\"off \" button_two_bg_color__hover_enabled=\"off \"][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\u2033 fullwidth=\"on \" admin_label=\"Map\" _builder_version=\"3.22\u2033 custom_padding=\"0px|0px|0px|0px \" locked=\"off\"][et_pb_fullwidth_code _builder_version=\"3.17.4\u2033]<iframe loading=\"lazy\" style=\"border: 0;\" src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d2848.813446736974!2d3.1942103153665924!3d44.43698880941216!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x12b30423df4b52a7%3A0xe0a71bcf50068856!2sH%C3%B4tel+Eco!5e0!3m2!1sfr!2sde!4v1548502840691\" width=\"1800\" height=\"600\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe>[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=\"1\u2033 _builder_version=\"3.22\u2033 use_background_color_gradient=\"on \" background_color_gradient_start=\"#ffcb05\u2033 background_color_gradient_end=\"#ffffff \" background_color_gradient_direction=\"1deg \" custom_padding=\"0||0||false|false \"][et_pb_row column_structure=\"1_3,1_3,1_3\u2033 use_custom_gutter=\"on \" module_class=\"et_pb_row_fullwidth\" _builder_version=\"3.25\u2033 width=\"89% \" width_tablet=\"80% \" width_phone= \" \" width_last_edited=\"on|desktop \" max_width=\"89% \" max_width_tablet=\"80% \" max_width_phone= \" \" max_width_last_edited=\"on|desktop \" module_alignment=\"center \" custom_padding=\"39px|0px|27px|0px|false|false \" make_fullwidth=\"on \"][et_pb_column type=\"1_3\u2033 _builder_version=\"3.25\u2033 custom_padding=\"||| \" custom_padding__hover=\"||| \"][et_pb_text _builder_version=\"3.27.4\u2033 text_orientation=\"center \" custom_css_main_element=\"z-index:9999;||display: block; \"]<iframe loading=\"lazy\" style=\"border: 0;\" src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d2848.813446736974!2d3.1942103153665924!3d44.43698880941216!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x12b30423df4b52a7%3A0xe0a71bcf50068856!2sH%C3%B4tel+Eco!5e0!3m2!1sfr!2sde!4v1548501260919\" width=\"400\" height=\"300\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe>[et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\u2033 _builder_version=\"3.25\u2033 custom_padding=\"||| \" custom_padding__hover=\"||| \"][et_pb_text _builder_version=\"3.27.4\u2033 text_font=\"|||||||| \" custom_margin=\"21px||0px| \" custom_padding=\"||0px \" custom_css_main_element=\"z-index:0;||display:block; \"]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #000000;\"><strong>Contact details<\/strong><\/span><\/h2>\n<p class=\"font_8\" style=\"text-align: center;\"><span style=\"color: #000000;\">ECO* Hotel<\/span><br \/>\n<span style=\"color: #000000;\">6 Mont\u00e9e de Pissa L\u00e8bre<\/span><br \/>\n<span style=\"color: #000000;\">(<strong>A75<\/strong> exit 40)<\/span><br \/>\n<span style=\"color: #000000;\">48500 Banassac, FRANCE<\/span><\/p>\n<p class=\"font_8\" style=\"text-align: center;\"><span style=\"color: #000000;\">Tel: + 33 (4) 66 31 69 71<\/span><\/p>\n<p class=\"font_8\">[\/et_pb_text][et_pb_button button_url=\"https:\/\/secure.reservit.com\/fo\/booking\/2\/234168\/dates?langcode=FR&amp;partid=0&amp;custid=2&amp;hotelid=234168&amp;m=booking \" button_text=\"Book online \" button_alignment=\"center \" _builder_version=\"3.17.4\u2033 custom_button=\"on \" button_text_size=\"15px \" button_text_color=\"#000000\u2033 button_bg_color=\"#ffffff \" custom_margin=\"||| \"][\/et_pb_button][et_pb_image src= \"https:\/\/www.hotel-eco-banassac.com\/wp-content\/uploads\/2019\/02\/547349e72621f.png \" align_tablet=\"center \" align_phone= \" \" align_last_edited=\"on|desktop \" _builder_version=\"3.23\u2033 max_width=\"73% \" module_alignment=\"center \"][\/et_pb_image][\/et_pb_column][et_pb_column type=\"1_3\u2033 _builder_version=\"3.25\u2033 custom_padding=\"||| \" custom_padding__hover=\"||| \"][et_pb_text _builder_version=\"3.27.4\u2033 custom_margin=\"|-47px||-43px \"]<iframe id=\"WidgetQualitelis\" class=\"WidgetQualitelisHidden\" style=\"min-height: 300px; min-width: 400px;\" src=\"https:\/\/qualitelis-survey.com\/Widget.mvc\/ShowNotation?Token=a8b785d0-b043-4083-9244- da3f9c0d322d&amp;IdWidget=10\" scrolling=\"auto\"><\/iframe>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>CONTACT &amp; FAQ Frequently asked questions A kiosk is available 24 hours a day at the entrance. It's easy to use: select your language, then arrive with a reservation, type in your surname, then choose your supplements (pet supplement, breakfast, etc.).<\/p>","protected":false},"author":1,"featured_media":975,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-188","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact - Hotel Eco Banassac<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hotel-eco-banassac.com\/en\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact - Hotel Eco Banassac\" \/>\n<meta property=\"og:description\" content=\"CONTACT &amp; 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